Constructive Ideas to Improve STAP Community Living
Follow the advice of a man who made it to the top of the top country in the world:
Do not ask what STAP can do for you; ask what you can do for STAP.
Some of us have a very busy schedule—either working or playing—and find little time to complain. Others have more time on their hands and could contribute greatly to making STAP’s life a notch better for all. How? CONTRIBUTE.
Change the old reflex of complaining. Instead, formulate positive suggestions, proposals, or requests. Doing so will improve your resolution batting average and speed greatly. How?
- Send your request in writing. State your request clearly and politely and in as few words as possible, and date it.
- Address your request to the manager, but copy all board members, as they are the ones who are charged with making the ultimate decisions.
- Ask for a reply timeline.
- Follow up gently, if needed.
- Refrain from using regular owners/board meetings to lodge acid complaints (or just as a last resort).
- When you feel an important situation needs to be improved, contribute your time. Form a group of two or more people. A group acts; a committee talks.
- Propose your group’s plan to the manager and the roles each member will play to solve the situation—for example, execute, supervise, counsel or all three.
- Copy the board members.
- Unless you really appreciate when your neighbor receives a special favor, DON’T ask for one from anyone: manager, board member, or friend who knows someone.
- Let’s abandon the idea that one owner should receive special treatment that is not afforded to every owner. We are all first-class STAP citizens and support that concept.